Frequently Asked Questions (FAQ)
Help topics
All our Power tools are 100% original and made with pure copper wiring for durability and performance. We provide full availability of spare parts and offer after-sale service through authorized service centers in major cities like Rawalpindi and Islamabad. If you ever face an issue, feel free to contact us directly—we’re always here to help.
For information on a specific manufacturer’s warranty, please contact us at
0314-5955575.
For orders up to Rs. 4,999, a delivery fee between Rs. 250 to Rs. 350 is applied based on the weight and destination.
Orders of Rs. 5,000 or above are eligible for free delivery across Pakistan. This offer is automatically applied at checkout—no promo code needed.
Absolutely. All our tools are 100% original and come with manufacturer’s warranty where applicable. We source directly from trusted suppliers to ensure quality and authenticity.
We accept Cash on Delivery (COD), Bank Transfers, and Digital Wallets like EasyPaisa and JazzCash. Online payment gateway options are also available at checkout.
If you are not satisfied with your order for any reason, products may be returned within 7 days of shipment for a full credit or exchange (provided the product is undamaged), with some exceptions. See our full return policy for more detailed information and instructions.
We do our very best to deliver orders as quickly as possible. The majority of in-stock items we ship within 1 business day. Most customers will receive their items within 2 to 4 business days. The delivery timeframe will depend on the customers location from the closest warehouse and products stock position. However, processing and delivery timeframes can vary depending on the particular product selected, please reference the shipping time frames displayed on the Product Page and in Checkout. If there are significant delays please contact customer service.
For guaranteed delivery of items that are needed urgently, we encourage you to select the expedited shipping, which is available for many of our products. If you have questions about processing time and/or expected delivery time frames for your order, please don’t hesitate to contact our customer service team.
While we try our best to ensure that all product listings are accurate, manufacturer-supplied images may occasionally differ slightly from the product listing. Please refer to the product attributes for the most accurate information for these products. If you have any further questions about specific products, feel free to contact us at
0314-5955575
Yes, we provide special pricing for bulk orders and wholesale customers. Please contact us directly via WhatsApp or email with your requirements to get a custom quote.
Quick Help
You can ask anything you want to know about our products
Hours*: Saturday – Thursday 10 a.m. – 10 p.m. (UTC+5)