HIGHLIGHTS / NOTICE AT COLLECTION
1. Introduction
At Expert Tools World, your privacy matters to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the laws of Pakistan, including the Prevention of Electronic Crimes Act (PECA) 2016 and other relevant data protection standards.
We are the official dealers and authorized distributors for several global brands in Pakistan, including:
•SMT Tools
•Olympia Tools
•GMSA (Adhesives)
•Nizami Brothers
•SENSH Tools (SenSh)
This policy also applies to all interactions you have with these brands through our platform.
2. Information We Collect
We may collect personal data including but not limited to:
•Full name
•Email address & phone number
•Shipping & billing address
•CNIC (in case of commercial or sensitive orders)
•Payment information (processed via secure third party gateways)
•IP address, browser type, and device information
•Order and browsing history
•Messages or inquiries submitted through forms, email, or social media
3. How We Use Your Information
Your data may be used for the following purposes:
•To process orders and deliver products
•To offer after-sales service, support, and warranties especially for SMT, Olympia, GMSA, and SENSH, Nizami brothers branded products
•To improve website functionality and customer experience
•To send promotional updates and product offers (only if you opt-in)
•To ensure fraud prevention and platform security
4. Data Sharing & Disclosure
We do not sell or rent your personal data.
However, we may share your data in the following scenarios:
•With our logistics and courier partners for delivery
•With payment providers like JazzCash, Easypaisa, or bank systems
•With relevant brand partners (SMT, Olympia, GMSA, SENSH) only to provide warranty, product support, or validation
•With government authorities if required under Pakistani law
5. Security Measures
We take strong technical and organizational measures to secure your data. This includes:
•SSL (Secure Socket Layer) encryption
•Firewalls and anti-virus protection
•Encrypted form submissions
•Regular audits and manual oversight
6. Cookies & Tracking
Our website uses cookies and similar technologies to:
•Maintain your shopping cart
•Analyze traffic via tools like Google Analytics
•Show targeted ads (where applicable)
You can choose to disable cookies in your browser settings at any time.
7. Third-Party Services
Our site may link to or integrate with third party services such as:
•Google (Analytics, Maps)
•Social media platforms (Facebook, Instagram)
•Payment processors and delivery systems
These third parties have their own privacy policies, which we recommend reviewing.
8. International Data Transfers
We primarily store and process data in Pakistan. If data must be transferred internationally (e.g. cloud hosting), it will be done in compliance with applicable Pakistani laws and only when necessary.
9. Children’s Privacy
Our services are not intended for users under the age of 16. We do not knowingly collect personal information from minors.
10. Your Rights (As per PECA & local law)
Under Pakistani data protection regulations, you have the right to:
•Access your personal data
•Request correction or deletion
•Withdraw consent for marketing
•File a complaint with the Pakistan Telecommunication Authority (PTA) in case of misuse
To exercise any of these rights, contact us using the details below.
11. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Email: Experttoolsworld@gmail.com
Phone: +92-0314-5955575
Address: Marble Rd, Westridge II Westridge 2, Rawalpindi, Pakistan
12. Policy Updates
We may update this policy from time to time to reflect changes in the law or our services. All updates will be posted on this page with a revised effective date.
💡 This Privacy Policy reflects our commitment to transparency, security, and ethical use of customer data while operating within Pakistan.
