1. Introduction

Welcome to Expert Tools World Pakistan’s premier platform for premium grade tools and industrial equipment. By using this website or placing an order with us, you agree to comply with the terms and conditions mentioned below. These Terms apply to all visitors, users, and customers engaging with our services, either online or offline.

All products listed under these brands are 100% original, factory tested, and legally sourced.

2. Eligibility

By accessing or using this website, you confirm that you are:

•At least 18 years old

•Legally capable of entering into binding contracts

•Providing accurate, up to date, and complete information during checkout or inquiry

3. Orders & Acceptance

•All orders placed via our website are subject to availability and confirmation.

•We reserve the right to cancel any order without prior notice if there is a pricing error, stock issue, or suspected fraudulent activity.

•Once your order is confirmed, you will receive an official order confirmation email or WhatsApp notification.

•Orders placed for SMT, Olympia, GMSA, or SENSH tools may require product validation or warranty activation post-delivery.

4. Pricing & Payment

•All prices listed on our website are in Pakistani Rupees (PKR) and include applicable taxes (if any).

•We reserve the right to modify prices at any time without prior notice.

•Payment methods may include:

•Cash on Delivery (COD)

•Bank Transfer

•JazzCash / Easypaisa / Other approved channels

5. Shipping & Delivery

•We offer delivery across Pakistan, using trusted logistics partners.

•Delivery timelines may vary depending on your location (typically 1-2 business days).

•Shipping charges may apply based on order size, weight, or region.

•Expert Tools World is not liable for delays caused by courier companies or external circumstances (e.g. weather, law & order, strikes).

6. Warranty & Authenticity

•Products from SMT Tools, Olympia Tools, GMSA (Adhesives), and SENSH Tools are covered under official brand warranties, subject to each brand’s specific terms.

•Warranty claims must be made with valid proof of purchase and within the specified warranty period.

•Any misuse, overuse, or unauthorized modification voids the warranty.

7. Returns & Replacements

•Please review our  Shipping & Return Policy page for full details.

•We accept returns in case of:

•Manufacturing defects

•Wrong product shipped

•Damaged on arrival (must be reported within 24 hours)

•Custom orders or tools that show signs of usage are not eligible for return or exchange.

8. Intellectual Property

•All content on this website including images, logos, descriptions, graphics, and layouts is the property of Expert Tools World or its licensed partners (including SMT, Olympia, GMSA, SENSH).

•Unauthorized reproduction, copying, or commercial use without written permission is strictly prohibited.

9. Limitation of Liability

•While we ensure product quality and accuracy, Expert Tools World shall not be held liable for:

•Accidental damage or personal injury from tool misuse

•Delays in shipping due to courier disruptions

•Any indirect, incidental, or consequential loss from using the site or our products

10. Governing Law

This agreement shall be governed and interpreted in accordance with the laws of Pakistan, including but not limited to:

•The Contract Act, 1872

•The Consumer Protection Act

•PECA 2016 (Prevention of Electronic Crimes Act)

Any dispute shall be resolved in the competent courts of Islamabad, Pakistan.

11. Amendments

We may revise these Terms & Conditions at any time without prior notice. It is your responsibility to check this page regularly. Continued use of the website implies acceptance of any changes.

12. Contact Information

By using our services, you agree to abide by the above Terms & Conditions. Thank you for trusting Expert Tools World,  your trusted source for quality tools across Pakistan.